Staff Spotlight: A Q&A with Debbie Dispenza

Debbie

When and why did you get involved with the Y?
I initially got involved with the YMCA back in the mid-90s when my sons were involved in swimming lessons. I remember at that time, my first impression of the Y was it being a very warm and friendly place with lots of activity—not to mention the great swim lessons my sons received. Back then, I thought that if I ever had the chance, I wanted to work at the Y.

I started working for the Y in July of 2011. My background experience is secretarial/customer service. I currently work the Front Desk at the Galowich YMCA and I am also the Athletic Secretary at Joliet Catholic Academy.

What are you passionate about?
I am most passionate about representing my employer to the best of my ability—professionally, enthusiastically and always making people feel welcomed and important. Great customer service leaves a lasting impression and can make a difference in someone’s day.

What’s the best part about your job?
The best part of my job is making my Y family and friends smile! Whether it is a simple hello, asking someone how they are doing, or just giving them a pat on the back. Receiving a smile is so rewarding!