FLSA Status: Non-Exempt
Reports to: Child Care Director – Youth & Family
Revision Date: 11/4/2020
Develops, organizes and implements high quality youth programming for the Youth and Family Department, with primary responsibility for Summer Day Camp; Child Watch Services; Youth/Teen Programming; and Youth/Family Special Events, including Birthday Parties. Supports and assists the Child Care Director with Before & After School program.
- Manages, directs and coordinates child care programs. Programs include, but are not limited to, summer day camp, youth/teen programming, child watch services, family nights and special events, including birthday parties. Ensures high quality programs and establishes new program activities. Expands program within the community in accordance with strategic and operating plans.
- Assists the Child Care Director with the before and after school program. Areas include, but are not limited to, monthly curriculum that incorporates CLDI and HEPA standards, supply inventory, recruiting, scheduling, hiring and training staff, and conducting site audits.
- Responsible for program billing and registration in the Youth and Family Department, including, but not limited to third party payments, program changes and cancellation requests, follow up and collection of past due accounts and any questions from program participants regarding billing.
- Trains, develops, schedules and directs personnel (part-time and seasonal) and volunteers as needed. Works with Child Care Director to assess staff performance. Develops strategies to motivate staff and achieve department goals.
- Assists Child Care Director in developing and managing the budgets related to primary responsibility areas. Ensures programs operate within budget and that program fees are collected. Takes appropriate action to correct variances.
- Assures compliance with the state and local regulations as they relate to program areas. Ensures that YMCA program standards are met and safety procedures are followed.
- Assists Child Care Director in compiling statistics. Monitors, evaluates and audits effectiveness and participation in the program.
- Prepares tax letters for parents of program participants for their dependent child care accounts.
- Assists in the marketing and distribution of youth and family program information, including timely and accurate submissions to the marketing team. May organize and schedule program registrations, distribute fliers and/or attend community expos.
- Communicates well with others. Ability to interact with the children attending the programs, their parents and/or guardians, along with the staff team responsible for the children in their programs.
- Maintains open communication with the Child Care Director.
- Develops and maintains collaborative relationships with community organizations.
- Assists in YMCA fundraising activities and special events.
- Responds to all member and community inquiries and complaints in a timely manner.
- Perform duties as required by the absence of staff.
- Accepts other duties as deemed appropriate within the scope of this job description.
- Highly flexible schedule with varying hours including working evenings and weekends.
YMCA COMPETENCIES (LEADER):
Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
- Bachelor’s degree in related field or equivalent experience.
- Two to three years child care experience preferred.
- Minimum age of 21.
- Child Abuse Prevention, CPR, Blood Borne Pathogens, Safety, First Aid and AED certifications required within 30 days of employment.
- Working knowledge of excel is preferred.
Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations with or without accommodations.